The Ministry of Textiles, Government of India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our official mobile application. By accessing or using the app, you signify your acceptance of this policy.

1. Information We Collect

• Personal Identification Information:
  Name, mobile number, email address, Aadhaar number (if required for scheme enrolment), bank account details, and postal address.
• Professional & Business Details:
  Artisan/weaver registration ID, unit/enterprise details, loom type, production data, and scheme-related documentation.
• Device & Usage Data:
  IP address, device model, operating system, app usage duration, features accessed, and crash logs.
• Location Data:
  GPS coordinates (with consent) for field verification, cluster mapping, or service delivery under schemes like PM-MITRA, Yarn Supply Scheme, or National Handloom Development Programme.
• Media & Attachments:
  Photographs of looms, products, identity proofs, or site visits submitted through the app.

2. How We Collect Information

Directly from You: When you register, apply for a scheme, upload documents, or contact support.
Automatically: Through cookies, device sensors (with permission), and analytics tools embedded in the app.

3. Purpose of Data Use

We use your information to:

• Verify eligibility under Ministry schemes and disburse benefits.
• Enable seamless onboarding of weavers, artisans, and MSMEs.
• Monitor implementation of textile development projects.
• Improve app functionality and user experience.
• Generate anonymised reports for policy planning and monitoring.
• Ensure compliance with Government of India guidelines and audit requirements.

4. Data Sharing & Disclosure

Your data will not be shared with advertising networks or commercial third parties. However, limited sharing may occur with:

• Authorized Government Departments (e.g., MeitY, Finance, State Textile Directorates) for inter-departmental verification.
• Empaneled Service Providers (e.g., CSCs, banks, certifying agencies) solely for scheme execution.
• Law Enforcement or Regulatory Bodies if required by law, court order, or national security interests.

5. Data Security

All data is stored in secure, Government of India-approved data centres (e.g., MeghRaj Cloud) within India. We employ encryption, access controls, audit trails, and regular security assessments to protect your information. However, no system is 100% immune to risk, and users are encouraged to safeguard their device access.

6. Data Retention

Personal data is retained only as long as necessary to fulfill the stated purpose or as mandated by archival, financial, or legal regulations. You may request access, correction, or deletion of your data subject to operational and legal constraints.

8. Policy Updates

This Privacy Policy was last updated on 01 January 2026. The Ministry reserves the right to update this policy in compliance with statutory requirements. Material changes will be notified via the app or official website (texmin.gov.in).

9. Governing Law

This Policy and your use of the Ministry of Textiles Mobile Application are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi.