Privacy Policy : Haj Suvidha

Please read this privacy policy before accessing or using this service !

Last updated: April 1, 2025

At Haj Committee of India, we prioritize the confidentiality of your information. We deeply respect your privacy and trust in us. This policy elucidates our approach to handling user data collected through our app and other offline channels. It pertains to both current and former users of our app. By accessing and/or utilizing our app, you implicitly agree to abide by this Privacy Policy.

This app is the property of Haj Committee of India.

Permission Required

To ensure you have the best experience with our app, we require the following permissions:

• Location Access: Enables features like Cover Information, Luggage Tracking, and Emergency SOS. You can manage this permission in your device settings.
• Camera Access: Required for capturing photos/videos during Emergency SOS situations and scanning your luggage.
• Microphone Access: Allows audio recording during Emergency SOS situations.
• Notifications: Enables you to receive timely updates about your pilgrimage journey.
• Background Location Access: The Haj Suvidha application collects location data to support location-based functionalities, particularly for Emergency SOS, retrieving group members' last location details, and tracking the last location of pilgrims' luggage. Background location tracking is activated solely when using the Emergency SOS feature. We gather background location data for automated actions, such as assisting pilgrims in emergencies and facilitating navigation to their group members' locations.
• Activity Recognitions / Motion Tracking: Enables pilgrims to track their steps.

Information We Collect

1. Contact information: This may include your name, email, mobile number, address, city, state, pincode, country, and IP address.
2. Information you post: We gather information you publicly share on our app or any other platforms affiliated with Haj Committee of India.
3. Demographic information: We may collect demographic data, including your current location, during app usage and also while background.
4. Other information: This encompasses details such as your IP address, duration of app usage, accessed pages, type of mobile device, and operating system version.

Methods of Information Collection

Directly from you: Information is collected when you post on our app or communicate with us via phone or email.

How We Use of Your Personal Information

• Contacting you for confirmation of provided information on our app.
• Responding to your inquiries or requests and confirming your registration.
• Enhancing our products and services, including personalizing your experience based on your preferences.
• Analyzing app trends and visitor interests to improve our app.
• Ensuring app security and mitigating potential threats.
• Utilizing information as permitted by law.

Sharing of information with third-parties

We will not share your information with third parties except for trusted service providers who assist us in operating the app (e.g., data storage, analytics). These providers are obligated by contract to protect your information and only use it for the agreed-upon purposes. We may also disclose information if required by law or to protect ourselves from fraud.

Updates to this policy

This Privacy Policy was last updated on April 1, 2025. We may revise our privacy practices periodically and will notify you of any significant changes as required by law. Please check our app regularly for updates.

Jurisdiction

Your visit to the app and any privacy disputes are subject to this Policy and the app's terms of use. Furthermore, any disputes arising under this Policy are governed by Indian laws.

Additional Points

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe that we may have collected personal information from a child under 13, please contact us immediately

Collecting and Using Your Personal Data

We collect and use your personal data only for the purposes outlined in this Privacy Policy and as permitted by law.

Links to Other Websites

Our app may contain links to other websites not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our app. Your continued use of the app after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Name: Chief Executive Officer, Haj Committee of India

Email: ceo.hajcommittee@nic.in

Phone: 022-22717100

Address: 7-A, M.R.A. Marg (Palton Road), Mumbai-400001 Maharashtra